CATAPA Service Fee and Payment Terms

Effective Date 01/11/2024

  1. You agree that the CATAPA usage service fee (”Service Fee”) arranged according to the terms of payment (”Payment Terms”) this.
  2. The Service Fee will be charged to you in accordance with the calculations as set out in the Standard Pricing section or following the terms of the Promotion (if any) and/or in accordance with the nominal agreed by you with CATAPA as stated in the Invoice.
  3. Payment of the Service Fee is made by you after we send the Invoice in electronic form by email.
  4. During the subscription, you can contact Call Center us every weekday from 09.00-18.00 for relief assistance support.
  5. Our CATAPA Service Fee billing is done by sending Invoicing in electronic form will be sent to your email automatically on the 12th (twelfth) of each month at 12:00pm (”Delivery Day Invoicing“).
  6. The CATAPA Service Fee charged is use from the 10th (tenth) month prior to the 9th (ninth) month of the current month (”Billing Period/Invoicing“).
  7. Tax invoices in electronic form will be sent to your email no later than 2 (two) business days after the Invoice Submission/Invoicing.
  8. Bills/Invoicing and the tax invoice in printed form will be mailed to you no later than 5 (five) working days after the day of Bill Delivery/Invoicing (if necessary) to the agreed address.
  9. If after the Due Date you have not made payment of the Service Fee, then we will allow time for you to make payment of the Service Fee no later than the 9th (ninth) of the following month (”Grace Period“). During this period you can only view the site, without making any changes. For late payment after the Due Date, you will be charged a fine of one permil per day of the total Invoicing which will be charged on Billing Period/Invoicing next.
  10. When after Grace Period you have not also paid the Service Fee, so we reserve the right to terminate your access and use of the Site and you remain obligated to pay Invoicing which we have published.
  11. All payments will be made in Rupiah.
  12. Payment of the Service Fee will be made by means of transfer to the following accounts:
    Bank: Bank Central Asia KCP Tower Palma
    Account Number: 5425558550
    On behalf of: PT. CITRA TEKNOLOGI PINTAR
  13. Proof of payment needs to be provided to CATAPA for the Subscription Fee that has been paid.
  14. You agree to carry out any tax payment obligations arising out of the implementation of this Agreement. All tax payment obligations arising from the implementation of this Agreement shall be the burden and responsibility of each Party in accordance with the applicable legal provisions in the field of taxation in the Republic of Indonesia, whether directly related to this Agreement or not.
    If you make a deduction of VAT 23, please immediately send us the proof of deduction of PPh 23 to the address:
    PT. CITRA TEKNOLOGI PINTAR
    Palma Tower Annex Building P-11
    Jl. H.R. Rasuna Said Blok X2 Article 6
    Kuningan, Jakarta Selatan 12950
  15. To help us more quickly record the payment you made please be able to send proof of payment by e-mail to contact@catapa.com
  16. The terminology used in these Payment Terms has the same meaning as the terminology used in the CATAPA Terms and Conditions.

Standard Price

  1. CATAPA Payroll: IDR 9,900,00 per employee per month. The number of employees billed to you is the maximum number of active employees whose names are recorded in the employee list page during the Billing/Invoice Period.
  2. CATAPA Payroll + Time Management: IDR 12,800,00 per employee per month. The number of employees billed to you is the maximum number of active employees whose names are recorded in the employee list page during the Billing/Invoice Period.